On an unfortunate day, my cars engine light came on and later on it turned out to be an ecu issue. Not knowing a lot about cars I started asking questions to Gemini about my cars issue. After learning the issue and fixing options, it compared all the local repair shops and gave me a list of shops that were alternative to the expensive dealership prices and had good reviews. Pro-CAT was the first shop on the list. It was passed 5 on a Friday, I wanted to call just in case to leave a message for the shop. To my luck, one of their head mechanics named Steve answered the phone. He was very polite and he said if the problem is that they could definitely fix it but they had to check it first, and told me to bring it first thing on Monday morning. After delivering my vehicle they checked the engine light error and did a complimentary check up. They found out that the situation actually was not as severe as the original code. I ended up paying a lot less thanks to them. They also gave me a breakdown of other upcoming issues with my vehicle, I explained that I couldn't do all of them at once in this day and age. They were very understanding and gave me estimates on all items that needed to be attended, so I could bring the car whenever I was ready for the next fix. A great family owned, honest business. Thank you Pro-CAT 🙏
Reviews
Thank you for the 5-star rating, Joe! Everyone at PRO-CAT Auto Care & Repair truly appreciates it, and we look forward to welcoming you back.
They were able to figure out what was wrong with my car and repair it when no one else could.
Liz, thank you! We’re thrilled our team diagnosed and repaired your car when others couldn’t. We appreciate your trust and look forward to welcoming you back to PRO-CAT Auto Care & Repair.
GREAT JOB !
John, thank you for the wonderful feedback! We’re delighted you were pleased with your experience at PRO-CAT Auto Care & Repair and look forward to welcoming you back.
Thank you for the 5-star rating, Ernest! It means a lot to everyone at PRO-CAT Auto Care & Repair, and we look forward to welcoming you back.
I began using procat services i guess a little over a year ago. Mostly my services were routine, but recently I had kind of an emergency. When my battery completely died with no warning and when I call them in a panic, they took me in to help. I left there feeling very satisfied that I received excellent service. The staff is always kind and nice to work with. I will be back there in december for an oil change. Highly recommend them.
Renee, thank you for your kind words and recommendation! We’re glad our team could assist during an unexpected battery issue and that you consistently receive friendly, excellent service. We look forward to seeing you in December at PRO-CAT Auto Care & Repair.
Thank you for sharing your experience at our shop, Eugene. We are thrilled to hear that you were satisfied with our service. At PRO-CAT Auto Care & Repair, customer satisfaction is our top priority. We take pride in delivering high-quality automotive repairs and maintenance. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing PRO-CAT Auto Care & Repair!
I love Pro-Cat. They are very honest and don’t try to take advantage of me. They just let me know if anything is wrong with my car and if it needs to be fixed immediately.
Donna, we're thrilled to hear about your positive experience at Pro-Cat! Our commitment to transparency means you can trust our recommendations. Thanks for your loyalty and we're here whenever you need us!
Fantastic...great people..grate service
Thank you, Robert, for the fantastic review! We're delighted to hear that you had a great experience at PRO-CAT Auto Care & Repair. Providing excellent service is what we strive for every day. Please don't hesitate to reach out if you ever need anything.
I had an ongoing problem with my previous mechanic. I took my car to Pro-Cat and the problem was fixed as if I had it done by a dealer (if not better)! This place will definitely be my new auto shop of preference! Great guys and I trust them implicitly! THANK YOU!!!
Thank you, David, for choosing PRO-CAT Auto Care & Repair! We are thrilled to hear about your positive experience. Our team takes pride in providing top-notch service, and we're glad we exceeded your expectations. We look forward to being your trusted auto shop for all your future needs!